Paul Pullman at Procter & Gamble introduced compact detergent (which he observed in Japan) to the US market despite analytical data not supporting it, making a $250 million bet that was arguably a 'fireable offense' if it failed, but it succeeded spectacularly and transformed the industry, destroying Unilever's US position.

factualpending

Speaker

Roger Martin

Evidence Quote

he introduced it despite the fact that the data didn't support it uh but the verbatims did... he described it as a fireable offense

Source

Forward Thinking with Roger Martin | The Knowledge Project #97The Knowledge Project Podcast
Created: 8/10/2026, 11:30:31 PM

My Notes

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