Finkelstein uses 're-qualification' to describe the expectation at Shopify that because the company is growing rapidly across products, merchants, geographies, and impact, each leader must continuously improve and prove they can keep up; stasis and resting on last year's achievements are unacceptable.

normativepending

Speaker

Harley Finkelstein

Evidence Quote

Stasis is not acceptable. The thing you did last year may may have got you a high five and a boy and a pat on the back...that is not good enough anymore.

Source

The President of Shopify on AI, Scaling, & High Agency | Harley FinkelsteinThe Knowledge Project Podcast
Created: 8/10/2026, 11:20:34 PM

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