The pandemic forced re-engineering of Expo 2020's touch-driven experience design into touchless biometric and facial recognition systems, requiring substantial technology pivots to implement contactless interactions across all visitor touchpoints.
factualpending
Speaker
Javier EngladaEvidence Quote
“when kobit hit a lot of the design of the spaces were very touched yeah so everything the interaction was about touching this and experiences so a lot a lot of the effort was how to make touch less how to take biometrics to be able to recognize faces to be able to”
Source
Reimagined Cities: Can Cities Leverage Urban Design & Tech to Attract the Next Generation Traveler?— Intelligence SquaredCreated: 8/13/2026, 7:46:07 AM
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