Godin fired his biggest client (one-third of revenue) even though he had legal right to retain them, because they were toxic (sent lawyers to meetings, undermining). The team backed him. Within 60 days, they replaced all lost revenue plus extra, because being freed from that relationship reignited their creative energy and willingness to work hard.

factualpending

Speaker

Seth Godin

Evidence Quote

I still thank the me of 20 years ago for firing my biggest client because they were horrible...in the next 60 days we replaced all of the Lost business plus extra wow because we felt so relieved at what we had done and how willing work could be again that we were on fire

Source

Why Strategy Always Beats Talent (w/Seth Godin)Chase Jarvis
Created: 8/11/2026, 6:33:45 AM

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