The automated teller machine (ATM) transformed the bank teller's job from cash counting and distribution to customer relationship management rather than eliminating the role, providing historical precedent for how technology changes rather than necessarily eliminates jobs.
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Gopy KleEvidence Quote
“Just like thanks to the automated teller machine, the bank teller's job changed and became a customer relationship manager as opposed to counting cash and handing it to you when you needed to withdraw.”
Created: 8/11/2026, 5:28:30 AM
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