The sixth principle is establishing 'Expected Behaviors' with zero tolerance for violation: proposing a plan, being positive, finding a way, respecting each other, listening to each other, helping each other, appreciating each other, and maintaining emotional resilience. These behaviors must be observable, not just aspirational, so team members can help each other improve through feedback aligned to clear expectations.
normativepending
Speaker
Alan MulallyEvidence Quote
“and the attitudes are really the attitudes the police and the values are really important and what we really look at are the behaviors because that's what we can see [19:53]”
Source
Principles for Successful Teamwork | Alan Mulally | Knowledge Project Podcast 151— The Knowledge Project PodcastCreated: 8/10/2026, 11:39:28 PM
My Notes
Loading notes...