Small and medium businesses produce a substantial share of global economic output, often struggle with productivity, and improving their productivity via AI tools could generate massive gains in personal income, economic growth, and ability to afford education—justifying continued focus on SMB productivity tools even while other domains (health, education, finance) may offer more exponential returns.

normativepending

Speaker

Rem Hsu

Evidence Quote

given the share that small and medium businesses produce of the global economy...if we can improve their productivity, massive gains in terms of people's income

Source

The Disruptive Potential of GenAI for Emerging Markets | Rem Koning | Leading with AIHarvard Business School AI Institute
Created: 8/12/2026, 6:32:49 PM

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