In group decision-making, having each member individually and privately write out the problem they think they're solving, then comparing, reveals significant variance in problem definition; this variance must be acknowledged before jumping to solve the problem.
normativepending
Speaker
Unidentified Speaker — Insights for Making Better Decisions | Gary Klein | Knowled… [UbXIugEQQsI]Evidence Quote
“have everybody in the room write out the problem on a piece of paper that they think they're solving... and then compare how different and how much variance there is in those problem statements.”
Source
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144— The Knowledge Project PodcastCreated: 8/11/2026, 1:47:10 AM
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