Commanders should teach subordinates that certainty is an impossible goal in decision-making, and that seeking perfect information leads to hesitation and inaction rather than better decisions.
normativepending
Speaker
General Stanley McChrystalEvidence Quote
“teach them that certainty is an impossible goal... some people keep asking for more information and what they're trying to do is drive uncertainty to zero... but you can't do that it's not achievable and so they become hesitant they become tentative”
Source
A Masterclass on Leadership | Stanley McChrystal | Knowledge Project 132— The Knowledge Project PodcastCreated: 8/11/2026, 1:19:19 AM
My Notes
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