Being a world-class husband requires overriding his natural tendency to go into problem-solving mode when his wife shares a problem; instead, she often just wants to be listened to, so he created a mnemonic device where he asks her 'Do you want me to solve this or do you want me to listen?' to interrupt his reflex.
factualpending
Speaker
Harley FinkelsteinEvidence Quote
“Eight out of 10 times it's not what she wants. And so because I know that I'm bad at that, we've created these, you know, our version of pneummonic devices which is like I now ask her, do you want me to solve this problem or do you want me to just listen?”
Source
The President of Shopify on AI, Scaling, & High Agency | Harley Finkelstein— The Knowledge Project PodcastCreated: 8/10/2026, 11:20:34 PM
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