
Paul Volcker & Ray Dalio | State of the US Economy & Government
What this covers
I sat down with one of my greatest heroes, Paul Volcker, to talk about the state of the economy and U.S. government as well as learn about the principles that guided his incredible career. We also discuss the decline of civil service and how Paul hopes to revitalize the field with The Volcker Alliance by working with universities and the government to train people effectively and efficiently and minimize the bureaucratic hurdles that deter people from pursuing government jobs.
The Volcker Alliance: https://www.volckeralliance.org/
Paul's book, 'Keeping at It, The Quest for Sound Money and Good Government': https://www.amazon.com/Keeping-At-Que...
For more from Ray: Principles | #1 New York Times Bestseller: https://amzn.to/2JMewHb Buy his new book, Principles for Success: https://amzn.to/34lgnNJ Connect with him on Facebook: https://www.facebook.com/raydalio Follow him on Twitter: https://www.twitter.com/raydalio Follow him on Linkedin: https://www.linkedin.com/raydalio Follow him on Instagram: https://www.instagram.com/raydalio/ Download his free iOs app: https://principles.app.link/PFS
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Volcker argues that effective government depends fundamentally on professional, well-trained civil servants and strong management institutions, which the United States has systematically neglected, undermining democratic legitimacy and governance capacity.
- The U.S. has the same number of federal employees (2 million) as 80 years ago despite vastly expanded responsibilities, forcing massive outsourcing with no institutional oversight
- Democratic decline follows when citizens lose faith in government's ability to execute basic functions—currently only 20% trust government, down from 60-70% in the Kennedy era
- Corruption and conflicts of interest flourish when professional ethics and fiduciary responsibility are abandoned in favor of political appointments and lobbyists running agencies they should regulate
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The true test of good government is its ability to administer—not the greatness of policy, but whether government can carry out policies effectively and economically.
“The true test of good government is it's ability to administer. Not the great policy but can they carry out the policies effectively and economically?”
The fundamental challenge in democracy is how to maintain the expertise and leadership needed for effective governance while still respecting the popular desire and the vote—the politicians ultimately decide direction, but must balance technical expertise with democratic accountability.
“How can you get the expertise that you need, and the leadership that you need, and still respect the popular desire? And the vote, in the end, the politicians are going to decide the direction in which to go.”
Being skeptical of government is healthy and desirable (Volcker wants more than 30% to be skeptical), but being anti-government is destructive—democracy requires repair of government, not its dismissal.
“I want 30% to be skeptical. I want more than 30% to be skeptical. Being skeptical is one thing, but being anti-government is another thing. We repair it, we don't dismiss it.”
A crucial principle of great leadership is respect for people and recognition that the leader is only there temporarily, serving to lead effectively but peaceably and without dictatorial demands.
“We have to add a principle, the one you had, you gotta have a respect for the people. I don't know if you included that. Some of the qualities you mentioned, you could apply to Adolf Hitler... we want somebody who's got some democratic instincts and recognizes that he's only there temporarily.”
There are two million federal employees, exactly the same number as in the Kennedy administration 80 years ago, despite massive growth in government responsibilities, which has led to unprecedented outsourcing and a governance vacuum of 'Who's minding the store?'
“Two million civilian employees, which is exactly the same amount we had back in the Kennedy administration, which is 80 years ago... The defense department, itself, outsources 300 billion a year, or more. Who's minding the store? And I'm not sure we're well enough equipped for those two million people.”
The U.S. federal government employs exactly 2 million civilian employees today, the same number as the Kennedy administration 80 years ago, yet has vastly expanded responsibilities and outsources $300 billion annually from the Defense Department alone.
“There are two million federal employees, not counting the Army, the Air Force, and so forth. Two million civilian employees, which is exactly the same amount we had back in the Kennedy administration, which is 80 years ago... The defense department, itself, outsources 300 billion a year, or more.”
France, Germany, and the UK historically had disciplined, prestigious civil services that have deteriorated in recent years because they are now considered too elitist and too far removed from public wishes.
“You have countries like France and Germany, had a very disciplined, very prestigious civil service. So did the UK, that's deteriorated a lot in recent years because it's considered too elitist, too far removed from the public aspect.”
The U.S. has a large current account deficit, which is not solely attributable to China, and China no longer has the large surplus it previously had, suggesting more complex causes than commonly analyzed.
“We do have a big current account deficit, it's not all China, and China no longer has the big surplus that it had worldwide. So, we may not be analyzing this all correctly”
After World War II, the United States developed a multicultural, multilateral system of global governance and economic leadership that seemed very successful, but this comfortable world of assumed American leadership is no longer recognized by other nations.
“It all seemed very successful, we kind of forget that we had two miserable wars, in Vietnam and then in Iraq. But, by and large, I grew up in a world where I moved into the United States Treasury, I felt the kingpin of treasuries around the world... It's different now, we're learning in a world where we're still top dog, maybe, but top dog isn't so readily recognized by others as it was.”
In order to have effective government, one must have effective civil servants, which requires people running government with commitment and accountability.
“A principle of yours is that in order to have effective government you have to have effective civil servants... Whether you call them civil servants, or whatever you call them, you have to have people running it. I'm with Alexander Hamilton, the true test to government is the ability to get something done efficiently.”
Great government requires a strong leader at the top, but democracies face a fundamental tension: Plato warned that democracies eventually decay into plutocracies and cannot maintain themselves over long periods.
“You need a strong leader at the top, that helps, quite a lot. But what we are running into is a life of democracies. Are democracies really able to do the kind of thing I'm talking about, or do they eventually, as Plato said, end up with some plutocracy? And you can't really maintain a democracy over a period of years.”
Great leadership requires a balance between being in charge and being less efficient, needing to deal with public opinion and different points of view, which is essential if democracies are to last.
“It's a nice balance to be in charge, and maybe less efficient when you have to deal with public opinion and different points of view. But it's obviously essential if democracies going to last.”
Corruption in government and business has become endemic, with fiduciary responsibility and ethical standards not reaching the trading desk or the negotiation table where actual deals and decisions are made.
“The amount of corruption in the world... Fiduciary responsibility seems to have vanished from the, doesn't vanish from their statements... But when it gets down to the trading desk, when it gets down to making a deal with Malaysia, with the big payoff, you wonder whether the ethical standards ever get down to the people doing the work.”
Before World War I there was a great movement for improving government, and through the Depression years there was substantial pressure to improve government organization, attracting many people to government service. Now, 80 years later, much of this progress has been lost.
“Last time this was true in the United States was before World War I, when there was a great movement for improving government. And the civil service came in to effect. And up to the Depression years, there was a lot of pressure, a lot of done to improve government organization. And a lot of people wanted to go in the government. Now we are, what, 80 years later, we've lost much of that.”
Whether people like the contents of the tax bill or not, it shouldn't have been rammed through Congress without debate—the process violated proper legislative norms regardless of the policy merits.
“Whether you like what was in it or not, it wasn't subject to the right kind of debate that we should've had.”
Faith in American government has collapsed from 60-70% in the Kennedy era (1960s) to only 20% today, indicating a fundamental crisis of institutional legitimacy.
“You get maybe 20% that say yes... Back when Kennedy came in, it was overdone... You asked that same question, do you trust your government? 60% or 70% said yes, now that's a healthy”
Congressional divisiveness and inability to reach coherent, consistent approaches to domestic and foreign policy have made it impossible for the United States to maintain the sense that it is the natural leader of the world.
“Obviously, got these dividers, divisiveness in the Congress, divisiveness in the country. It's made it impossible to take very coherent, consistent approaches to our domestic problems, but particularly toward foreign policy. And that sense, again, that we are the natural leader... doesn't seem so permanent anymore.”
People were genuinely fearful about the stability of the country during the high inflation of the late 1970s.
“And people were really fearful about the stability of the country.”
The Latin American debt crisis was resolved by stalling for time with IMF assistance, forcing banks to continue lending to Latin American countries to maintain interest payments despite insolvency, and constructing reforms in Mexico, Brazil, and Argentina.
“By crook and with the help of the IMF, which is very important, we stalled, stalled for time... we got the banks 'cause it was in their own interest to continue lending enough, to pay interest anyway. We forced constructed reforms, we saw it on Mexico, Brazil, Argentina”
In the 1990s, China under Deng Xiaoping and Zhu Rongji appeared to be a blossoming capitalist economy with hopes for an open, democratic society, but this is no longer the case today.
“In the 1990s when I was in China quite a lot... when Dung and Zhu Rongji were there, it looked very promising... to exaggerate a bit. With hopes for an open, democratic society. Doesn't look that way, quite, now”
Lee Kuan Yew was willing to jail opposition and suppress press freedom to maintain control, raising concerns about whether his model of governance could be applied in a democracy.
“He did a lot of things that we tutted about, in terms of democracy, he was a little too eager to put people in jail to quiet down opposition and worry about what the newspapers said about him”
Many major issues have been polarized to such an extent that the U.S. faces great difficulty achieving the consensus required to solve them.
“These issues have been polarized to the extent, we're having great difficulty in achieving the consensus that we need.”
While people claim the U.S. has always faced governance challenges, there is a meaningful historical difference: post-WWII had broad consensus on foreign policy and institutional leadership, whereas that consensus has broken down.
“A lot of people have claimed that we've always had challenges in government, and we've been through these things... There was a general, after World War II, again, when we were king of the crop, there was a broad consensus about the broad outlines of foreign policy... That's changed.”
There were always debates about foreign policy details, but the basic core of policy was generally accepted across party lines, and this bipartisan consensus has fundamentally changed.
“There were a lot of debates about it but the basic core of the policy was generally accepted. And that's changed. And we're not always gonna have happy harmony about what policies should be but you've got to do a little better than we've been doing recently.”
Too much policy is being made from the back pocket, with no planning or coordination, making governance unpredictable and unstable.
“Too much policy seems to be out of the back pocket today, and God knows what happens tomorrow.”
The U.S. needs to develop an economy more balanced between the great middle of the country and the two coastal areas, where most vigor and growth now exists.
“How can we develop an economy that's more balanced between the great middle part of the country and the two coastal areas, where a lot of the vigor seems to exist?”
Despite intense political pressure and protests (including farmers with tractors outside the Fed and a congressman spending two years calling for Volcker's impeachment), the country as a whole understood inflation was a real threat and tolerated the costs of fighting it.
“The farmers had tractors outside the Federal Reserve, we had community groups, we had one Congressman spent every day, for two years, asking for my impeachment. But my sense was the country as a whole understood that inflation was getting us by the throat, and they were willing to sit back and not be too aggressive because they thought I was attacking a problem that needed to be attacked.”
Lee Kuan Yew had clear vision of what needed to be done, executed it decisively, and achieved results: developing Singapore from nothing through a strong, corrupt-free civil service and effective government management, despite concerns about his democratic practices.
“He knew what he wanted to get done and he did it... he had a drive to develop Singapore with a very strong civil service, very effective, corrupt-free government... he pulled it off, and he maintained a very strong position. And Singapore is, economically... Way up there”
Going into government was a popular career path when Volcker came of age, but now people scratch their head and say 'why would you ever want to do that?'—a negative sign reflecting low government trust and prestige.
“When I grew up, when I got out of college and I got out of graduate school, going into government was a popular thing to do. Now people scratch their head and say, why would you ever want to do that? And that's not a very healthy sign”
It's unclear whether federal government leadership is needed to bring people together to identify the most urgent infrastructure problems and determine appropriate federal financing, but this is not being done in the way it should be.
“Does it take a federal government leadership to somehow bring people together to see which are the most urgent of these infrastructure problems? And to what extent should the federal government, that inevitably gets involved, be doing the financing?... It's just not being done now in the way it should be done.”
Princeton's president when Volcker attended was a professor of public administration—Woodrow Wilson, the founder of the field of public administration—yet today economists at Princeton don't believe this history.
“When I went to Princeton, the president of Princeton was a professor of public administration. I tell people that now, in the economics department, they don't believe it. Woodrow Wilson was the father of public administration. President of Princeton.”
The State Department has been 'ripped apart,' which may or may not be appropriate, but if it is to happen it should be done constructively, not chaotically.
“The state department's ripped apart, maybe it should be ripped apart. But it ought to be done in a constructive way.”
A 10-year study of countries found a strong negative 52% correlation between corruption levels and relative growth rates, indicating that governance quality and reduced corruption are fundamental to economic development.
“I did a study of what made countries succeed and fail with a 10 year time arise, and looked at different indicators. And there's a negative 52% correlation, in other words, a very strong negative correlation, between the level of corruption and the level of relative growth.”
The rise of China as a clear competitor for world influence means the United States can no longer assume its leadership will be accepted globally, a shift that was accelerated by recent divisiveness in Washington.
“And we obviously had the rise of China as a clear competitor for world influence. And how that all works out, we'll see, but it's not the comfortable world of assumed leadership that I grew up with... I'm afraid that's been speeded up by what's been happening in Washington, and the country, in the last four or five years.”
There is some justice in Trump's trade protectionism, as U.S. leadership in trade policy overlooked regional inequality and the impact of imports on American manufacturers.
“There's some justice, of course, in what Trump is doing. It is true, during our period of leadership, we tended to overlook, in our own country, some of the problems”
Climate change is a major issue that could kill the next generation if not addressed, yet the U.S. cannot reach consensus to work effectively with other countries on it.
“What are we gonna do about the big issues of, from my point of view, climate change? We don't seem to be able to reach and work with other countries effectively in that area, which may kill the whole next generation if we don't worry about it.”
That isn't the way to run a government—leaving departments leaderless with unfilled presidential appointments is incompatible with effective governance.
“That isn't the way to run a government. And that's just one example of the difficulties we're having these days.”
It took one last year of sticking with tight monetary policy that was necessary to complete the inflation fight, demonstrating the importance of sustained commitment despite mounting pressure.
“And it ended pretty quickly. But it took that last year of sticking with it that I think was necessary to do the job.”
Inflation was very stubborn and unemployment was very stubborn in responding to the initial tightening, and Volcker made one or two false moves that had to be reversed, but he could not back off or all efforts would be for naught.
“It took a long while, actually, for the unemployment rate to go up. It was very stubborn and the inflation rate was very stubborn, and we made one or two false moves that we had to take back... I felt that we were stuck, we couldn't back off or all the effort we were making would be for naught.”
Inflation had been rising for more than a decade with only feeble efforts to control it during the Ford administration ('Whip Inflation Now' campaign had more buttons than policy), creating a persistent conflict between fighting inflation and risking unemployment.
“For more than a decade, there were kind of feeble efforts to deal with it. During the Ford administration, they handed out buttons. Whip Inflation Now, but it had more buttons than policy. And there was always this conflict, it's always existed, don't tighten monetary policy too far, you'll get some unemployment.”
In the current government, about 700 potential presidential appointments exist (including secretaries, assistant secretaries, judges, etc.), and about one-third of these positions remain unfilled, leaving departments leaderless and run de facto by civil servants without senior leadership oversight.
“There's something like 700, maybe more, potential presidential appointments in the new government. All the secretaries and the secretaries assistants, secretaries judges, so forth and so on. About a third of those offices have failed. Now, nobody's paying attention... who's running those departments while the civil servants are left there, maybe in good form, maybe not, but leaderless, basically.”
Volcker had more support for his policies than commonly remembered, evidenced by his reappointment: the first nomination was unanimous, and the second (after the inflation fight) had 8 Democratic and 8 Republican votes against him with 84 supporting, representing proportional support across ideological lines.
“I was first nominated, it was unanimous. Nominated four years later, it was not unanimous, I had eight democrats voting against me, eight republicans... and 84 votes with me. And I think that was a fair representation that people, things were getting better then, but people tolerated what it took to deal with the inflation problem.”
The unemployment rate rose to 10% during the tightening in the early 1980s, and the economic downturn was the worst period since the Great Depression.
“You set an M1 target of 5.5%... interest rates went up to 20%... You tighten monetary policy like that, it drove the unemployment rate up to 10% and it caused the worst downturn in that period of time since the Great Depression.”
In August 1982, Mexico announced it could not pay its debts, triggering a Latin American debt crisis involving bankrupt borrowers and international banks with 1.5 to 2 times capital exposed to Latin American lending.
“We had a bankrupt Latin America, and the banks had head over heels in lending to Latin America. They had one and a half to two times the capital... One day Mexico said, we can't pay anymore. August, 1982.”
States are being squeezed financially, which makes addressing infrastructure challenges all the more difficult without federal support.
“The states are all being squeezed financially, which makes it all the more difficult.”
There is an enormous number of conflicts of interest in banks and elsewhere in finance that have not been adequately addressed.
“An enormous number of conflicts of interest that have developed in banks, and elsewhere in finance.”
The Latin American debt crisis was resolved through 1982-1991, with capital restoration and debt reduction, finishing with the Brady Plan under Nicholas Brady.
“You could roll things forward from 1982 until 1991 when they had the Brady... capital had been restored, some of the debts had been lowered, and he could finish it off with the so-called Brady Plan”
The inflation-fighting effort of 1979-1983 broke the back of inflation, reducing it from 14.8% in March 1980 to 3% by 1983 and initiating a decade of prosperity with strong growth and low inflation.
“You broke the back of inflation, and in 1983, that inflation rate went down to 3% inflation, at that time. And we began a decade of prosperity, of strong growth with low inflation.”
The U.S. faces problems including fake news creating epistemic confusion, presidents making outrageous statements without regard for truth, and a Congress unable to function effectively.
“We have fake news, you don't know what to believe, what not to believe. You got presidents that don't seem to mind either personal behavior or making outrageous statements, true or not. You have a Congress that's been unable to function effectively.”
Both Republican and Democratic presidents post-WWII were willing to lead NATO, lead the World Trade Organization, and lead counter-terrorism efforts with basic policy agreement, despite debates over details.
“There was a willingness, of both Republican and Democratic presidents, to lead NATO, lead the World Trade Organization, lead the whole effort to reduce terrorists, that all went hand in hand.”
Economics lost prestige in recent years, rightfully so, due to missing the 2008 financial crisis and its underlying causes.
“Economics, it was a prestigious, I hesitate to call it a science, but it's got great prestige, or it did, until it missed the 2008 crisis pretty completely. Economists have lost a lot of prestige, I think, in recent years, and rightfully so.”
U.S. world leadership overlooked domestic problems stemming from accepting large imports, which benefited Wall Street and coastal areas (like California) but harmed small and mid-sized manufacturers across the country, creating significant political resentment.
“During our period of leadership, we tended to overlook, in our own country, some of the problems that world leadership implied in terms of willing to accept a lot of imports... It bothered all those small manufacturers, and not so small manufacturers, that were losing out... didn't bother Wall Street, doesn't bother California, but it bothered all those small manufacturers”
Volcker decided the only way to break inflation was to 'tighten monetary policy like a bulldog biting at it, straight out,' with no wavering despite mounting pressure to back off.
“I saw no other way to approach this, other than kind of a bulldog biting at it, straight out.”
Similar failures of constructive debate and process integrity are happening across multiple policy areas, as evidenced by morning news accounts.
“That seems to be true in other areas as well. I just refer you to the morning press if you wanna know a description of how effective government is these days.”
The quality of cabinet and sub-cabinet appointees is not up to standard—when polluting company lobbyists are named head of anti-pollution agencies, it indicates incoherent governance.
“The quality of the people appointed to cabinet offices, and sub cabinet offices, I think by any estimation is not up to scratch... when you see lobbyists for polluting companies named head of the agency for anti-pollution, you wonder about the coherent nature of the appointment.”
Who is going to view the United States as a leader if we don't seem to be able to manage our own affairs at home?
“Who is going to appreciate the United States as a leader if we don't seem to be able to manage our own affairs at home?”
Public administration is now a devalued field—universities have lost sight of how to teach it and what curriculum should include, with schools having largely abandoned public administration programs while maintaining business administration schools.
“Public administration's a bad word now. People associate public administration with a bunch of time servers, sitting in some government office, producing nothing useful... But we have a problem in these schools. Many of them have lost sight of how to teach. What are they teaching, what should the curriculum be?”
The Volcker Alliance is attempting to create a new marriage between universities and government (state, local, and federal) to develop stronger interest and efficiency in public administration.
“This little Volcker Alliance is trying to get a kind of marriage, a new marriage, between universities and the government. State and local government as well as federal government, to see whether we can develop a stronger sense of interest and efficiency.”
Government civil servants are not respected, lack good career paths, receive inadequate training, and face difficult conditions for recruitment and retention, which undermines government system effectiveness.
“They're not respected, and, also, how it's difficult at universities, and various places, to get them to be attracted in there because they're not given a good career path, they're not given good training, and they're not given much respect. And that that is undermining the effectiveness of the system.”
Schools should teach government managers how to oversee outsourcing, manage effectively, debate issues, write good memoranda, and work across departments, but many public administration schools have lost clarity on curriculum.
“How do we train people to oversee all that outsourcing? Hundreds of billions of dollars being outsourced. Who's minding the store? Are people equipped to do that? Have we taught them the right thing? Have we taught them how to manage? Have we taught them how to debate issues as a right of good memorandum? How to deal with other people, other departments.”
This pattern of conflicts of interest in appointments—putting lobbyists in charge of agencies meant to regulate their former industry—happens too often.
“And it's happening too often.”
When Volcker took over the Federal Reserve, existing policies were not working, inflation was accelerating and approaching 15% annual rate, and if policymakers 'pussy-footed' longer, inflation would reach 20%.
“It was obvious that existing policies weren't working... I decided we had to change in approach and we've got to stop worrying about increasing unemployment at any time, we've got to deal with this inflation or it's going to get worse and worse. 'Cause it was accelerating when it got close to 15% annual rate. And if we pussy-footed much longer, we're going to be 20%.”
By summer 1982, the money supply came down and inflation rate began coming down, with the economy entering recession but showing signs of recovery by end of year.
“Fortunately, by the summer of '82, the money supply came down, inflation rate became coming down, we had a recession. But by the end of the year, it looked like the recession could be over, or at least stop getting worse.”
Of the 700+ potential presidential appointments in the current government, far less than half have even been nominated, indicating systematic failure of the appointment and confirmation process.
“Of all the presidential appointments, far less than half anybody's even been nominated, much less appointed.”
A major tax bill was rammed through Congress without debate at midnight on December 31st, with almost nobody in Congress knowing what was in it, violating norms of constructive legislative process.
“We rammed through a massive tax bill... shouldn't be rammed through the Congress without any debates, at midnight, on December 31st, or whatever was done. With almost nobody in the Congress having a very good idea of what was in the bill”
The civil service has more potential for effectiveness than commonly assumed, but improving it is a hard lesson to sell and requires structural improvements.
“It's much more effective, potentially, with a better staffing than I thought. But that's a hard lesson to sell, generally. And it's not always true. We have to improve the damn thing and that's what I'm after.”
Many businessmen who enter government as secretaries or undersecretaries initially assume government is inefficient and ineffective, but after 2-3 years discover that there are many talented government workers who can execute effectively, changing their initial perceptions.
“One of the observations that's often struck me is there's a feeling by many business men, the government's not efficient, doesn't do things right... after two or three years in government say I didn't realize there were so many people in the government that knew what they were doing, and can do it effectively.”
Young people selected for civil service jobs often cannot start until the next fiscal year, forcing them to wait months without pay or take private sector jobs instead, exemplifying the structural problems that need repair.
“People who want to go in the civil service often can be selected, maybe in a school or public administration, say, okay, you got a job, it's February, but we can't have you, we can't pay you until the new fiscal year, which is six months away. So, these people can't sit around with no pay or anything for six months, so they go get a job on Wall Street, or some place, instead.”
Universities need to review what they're doing to educate effectively for government service, and government needs to cooperate with universities to specify what people need, how they should be trained, and ensure they can be employed with minimal red tape and delays.
“These universities have to review what they're doing to see how they can really educate effectively. And the government has to cooperate with them and see what kind of people they need and how they need to be trained. How they can be employed with a minimum of red tape and delays”
Universities have more resources than the Volcker Alliance and should be investing more in public management and administration programs, but are instead investing heavily in business management programs and economics.
“Universities potentially, have more resources than we have... they put a lot of money into business management. Not putting money in the public management... The amount of money that's been poured into economic research as compared to the amount of money poured into research and public administration is astonishing.”
Volcker's father, as city manager of Teaneck, New Jersey during the Great Depression, professionalized the police and fire departments through meticulous budgeting, disclosure, and a fanatic commitment to not spending more than necessary while ensuring professional operations, resulting in no crime in the town.
“My father, he took over as city manager of this bankrupt town in 1930, and lasted for 20 years... he was a fanatic for disclosure... he professionalized the police department and the fire department... two departments that are essential, obviously, in any town... he was a bug for not spending more than he had to spend, but spend what was necessary for a professional operation.”
Great leaders have an accurate vision of where to go, will fight opposition in pursuit of that vision, and deliver results, while also maintaining deep caring for people and effective management of civil service and bureaucracy.
“Your principles would be a great leader has an accurate vision of where to go. A great leader has, will fight the opposition in pursuit of that, and deliver. A great leader has a deep caring for the people that they're leading. A great leader also seems to be leading with an effective management of civil service in government”
Teaneck, New Jersey was a solidly middle-class town with good education and professional government management, and as a result had no crime, as documented by the Saturday Evening Post in an article entitled 'There is No Crime in Teaneck, New Jersey.'
“The Saturday Evening Post wrote an article that's entitled, There is No Crime in Teaneck, New Jersey. Because it was well managed, because there's a middle-class, because there's good education.”
Volcker headed commissions on civil service reform in 1987 and five years later that produced good reports with recommendations to make hiring/firing easier, get better leadership, and develop a more effective civil service, but these reports had very little impact.
“I headed a commission on the civil service when I left the Federal Reserve, which was in 1987, and there was a big commission... We issued a good report. What impact did it have, very little... Five years later, I headed another commission. Much smaller commission with another good report. But what impact did it have? Not enough.”
Great world leaders include Angela Merkel in Germany, Lee Kuan Yew in Singapore, and Zhu Rongji in China (1990s), each of whom had clear vision, drive, and delivered results.
“When you look around at world leaders in recent years, I think Mrs. Merkel did a pretty good job in Europe and Germany... Lee Kuan Yew was the next name I was going to mention. And the third name I was going to mention is, I don't know how much you ran into Zhu Rongji.”
A major political problem in the U.S. is the need to reach agreement on appropriate immigration policy balancing economic needs with moral considerations for persecuted people.
“To reach some agreement upon what an appropriate influx, under what conditions, immigrants are... We've, in recent years, taken a lot of immigrants, maybe we don't want so many, but what should the rules be? Both in terms of our economic needs, but in terms of our moral needs? When people are being oppressed”
State financial reporting and budgeting practices changed as a result of the Volcker Alliance's report ranking states on fiscal management, demonstrating that visibility and public comparison can drive behavioral change.
“This attracted a lot of attention because it's a competition between the states. So people say, oh my God, here we got a report by the Volcker Alliance that says we don't have good budgeting arrangements. So, some of them have actually changed their budgeting procedures.”
The Volcker Alliance is a young, small organization attempting to create cohesion around government effectiveness needs by bridging universities and government agencies to better connect demand for skilled civil servants with supply from universities.
“We are a young and small organization. We're trying to get some cohesiveness... about the needs of government for effective administration... get better connection between the needs of the government and the universities, with schools of public administration”
The Volcker Alliance surveyed all 50 states on budgeting practices, pension systems, emergency reserves, and other fiscal measures, and published rankings showing which states were doing good, bad, or impossible jobs, attracting attention through competitive pressure.
“We had seven or eight questions, we asked all 50 states... how are you doing in budgeting? How are you doing, [do you have] funds to reserve for emergencies? How's your pension system?... We published a nice, shiny book. All the states were ranked... are you doing a good job, bad job, impossible job?”
The recruitment connection between the federal government and young people, and between universities, has become so lax it has almost disappeared.
“The recruitment between the federal government and young people, and between these universities is so lax it's almost disappeared.”
The Volcker Alliance is examining the role of the Office of Management and Budget (OMB) as a potential central focus for government management improvements, with support from people in OMB who are taking initiative on Volcker's agenda.
“We're examining precisely that issue. There are people in the OMB, Office of Management and Budget. The management part of that has been very weak but it still exists... They now are taking an initiative to do precisely what I'm talking about.”
Infrastructure projects are being neglected despite obvious needs—e.g., leaking tunnels under the Hudson that are over 100 years old and critical to regional transportation, while resources are spent on peripheral projects like Second Avenue Subway extensions.
“Infrastructure projects is new rail tunnels under the Hudson. We're sitting here with leaking tunnels, totally dependent upon these two very fragile existing pieces of infrastructure that we built more than 100 years ago? What are we wasting time on a few blocks at Second Avenue Subway?”
Volcker's mother reassured him during the Vietnam War and civil unrest that the U.S. had been a democracy longer than any other nation, had overcome worse crises before, and would recover from this turmoil.
“My mother... I recall, vaguely, whining to her when I was, probably, a young man in government, Vietnam War or something, rioting in the streets... she said we're 200 years of democracy, we've been a longer democracy than anybody else in the world, we've gotten over worse than this before, go get back to work”
Volcker's legacy goal is to see more effective government in general and a general acceptance of the need for an efficient public service ethic, with people attracted to public service because they find satisfaction in doing something concrete for the country.
“I'd like to see my legacy in more effective government in general... I would like to see a general acceptance of the need for an efficient public service ethic. And see people attracted to our public service because they can take satisfaction that they're doing something concrete for the country”
The absence of a U.S. ambassador in Saudi Arabia for an extended period despite significant problems with Saudi Arabia indicates lack of leadership coordination and priority-setting.
“We haven't had an ambassador in Saudi Arabia. We have all these problems with Saudi Arabia, we haven't even got an ambassador there until now, why not?”
Volcker responds more favorably to the President of China's statements about seeking harmonious relationships and spheres of influence with peaceful outcomes compared to threats and demands from the U.S. President.
“I sometimes, it sounds terrible, but I respond more favorably to what the President of China is saying than the President of the United States. The President of China at least says that he's looking forward to a harmonious relationship... But looking for peaceable outcomes, where we're all threats and demands”
Volcker created the Volcker Alliance and devoted most of his net worth to it in order to foster proper development and professionalization of government workers and managers.
“You've created the Volcker Alliance, in which you've devoted most of your net worth to, in order to foster the proper development of government workers”
Volcker takes comfort from the historical fact that the U.S. has been a democracy longer than any other nation and believes we can straighten ourselves out after current turmoil.
“And I take a little comfort in that thought, that we can straighten ourselves out after this little turmoil, not so little turmoil.”
As an old government man, Volcker's assessment is that current governance doesn't look good, but he expresses hope that it will improve.
“For an old government man like me, it doesn't look very good, hence my comment. Let's hope it gets better.”
Volcker recently received attention for stating that governance is 'a hell of a mess all around'—reflecting deep concerns about government dysfunction across multiple dimensions.
“You recently received a lot of attention for making the statement that, related to government, that it's a hell of a mess all around.”
The Volcker Alliance needs funding to continue beyond the current and next year, and is seeking financial support.
“We've got some money to function this year, next year, but if we're gonna continue after that, we're gonna need some influx of real money.”