Organizations block insights by design because insights are disorganizing and disruptive, and managers prioritize smooth operations and predictability over innovation, even though they claim to want insights and innovation.
causalpending
Speaker
Gary KleinEvidence Quote
“What blocks insight is that organizations say they want insights and they want innovation and they really don't. But they're they're being serious. They think they want insights. But insights are disorganizing.”
Source
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144— The Knowledge Project PodcastCreated: 8/11/2026, 1:47:10 AM
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