Experience and expertise are different—years of experience does not equal expertise because many people do not reflect on their experiences or learn from mistakes; experts are characterized by acute awareness of their own mistakes, which 'eat at them' until they can imagine alternative approaches.
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Speaker
Gary KleinEvidence Quote
“There is a difference... years of experience certainly contributes to to expertise, but it isn't the same thing because there are people who just don't reflect on what happened.”
Source
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144— The Knowledge Project PodcastCreated: 8/11/2026, 1:47:10 AM
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