To evaluate whether someone has expertise, you can examine their mental model by running them through a scenario and assessing the richness of their reasoning—which shows whether they understand causal relationships and critical variables.

normativepending

Speaker

Gary Klein

Evidence Quote

you run them through a scenario. And um see what choices they make, find out what their rationale is... use that to determine if if you think that their mental model is rich enough.

Source

Insights for Making Better Decisions | Gary Klein | Knowledge Project 144The Knowledge Project Podcast
Created: 8/11/2026, 1:47:10 AM

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