To evaluate whether someone has expertise, you can examine their mental model by running them through a scenario and assessing the richness of their reasoning—which shows whether they understand causal relationships and critical variables.
normativepending
Speaker
Gary KleinEvidence Quote
“you run them through a scenario. And um see what choices they make, find out what their rationale is... use that to determine if if you think that their mental model is rich enough.”
Source
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144— The Knowledge Project PodcastCreated: 8/11/2026, 1:47:10 AM
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