The way to break the cycle of mediocre corporate communication is for leaders to do something original and courageous that works, which then allows copers to improve incrementally; leaders who do A+ things set a new baseline for others to aspire to, while non-leaders get proportionally worse results even when copying.

causalpending

Speaker

Lulu Chang Maservi

Evidence Quote

The way to break the cycle is every once in a while somebody just does something totally different and it works... the leader will get the A+ result and the copers will get the C plus result.

Source

How to Build a Powerful CultThe Knowledge Project Podcast
Created: 8/11/2026, 1:18:57 AM

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