Organizations can provide vicarious learning experiences by encapsulating crises that more experienced workers have faced into stories or scenarios, giving less-experienced workers learning surface area without requiring them to live through all the actual crises.
normativepending
Speaker
Gary KleinEvidence Quote
“You can take some of these um crises that worker that the second worker had and encapsulate them in story or a scenario, and you can present them to worker A”
Source
Insights for Making Better Decisions | Gary Klein | Knowledge Project 144— The Knowledge Project PodcastCreated: 8/11/2026, 1:47:10 AM
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