Technology has expanded the scope of work by adding ubiquitous communication channels (email, Slack, texting) on top of existing workload, creating additional work that was not necessary before.

causalpending

Speaker

Gloria Mark

Evidence Quote

before email communication were a lot slower there were phone calls there were written Communications but now people have an additional workload on top of their other workload which is answering slack messages texting email

Source

Tired? Distracted? Burned-Out? Listen to This.The Ezra Klein Show
Created: 8/12/2026, 6:46:08 PM

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