Maya Shankar
About
Cognitive scientist, researcher of identity and change, podcast host
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Claims by Maya Shankar (20 of 24)
Group identity membership can cause people to base their attitudes and beliefs on tribal allegiance rather than evidence, because when identity is tied to group membership there is felt pressure to conform and fear of expulsion if they deviate from group orthodoxy, which makes people less scrupulous and critically minded than they would be if reasoning through situations independently.
Identity foreclosure occurs when people prematurely commit to an identity before exploring other possible ways of being, which often happens in adolescence through modeling by parents, coaches, teachers, and community, but can also happen later in life when change-inducing experiences cut off opportunities and force reckonning with who comes next.
Maya Shankar's mother modeled entrepreneurial risk-taking and door-opening (literally and metaphorically) by confidently approaching Juilliard's front door without an invitation and asking to meet the admissions staff, which taught Maya from childhood that you don't have to wait for invitations to pursue opportunities.
Rather than anchoring identity to a precarious specific role (like 'violinist'), a more robust approach is to identify with the underlying why—the deeper values, features, and traits that made that activity meaningful—so that when life circumstances force change, you can find equivalent meaning in other pursuits that share those core features.
Self-narratives about identity must be grounded in reality and validated by feedback from people in your life; purely advantageous or well-being-promoting identity stories that lack evidence are not reliable and should be revisited when social feedback suggests they are inaccurate.
Research on identity priming shows that people behave in ways consistent with their perceived identity or aspirational identity: when people see themselves as voters they are more likely to vote; when they see themselves as eco-friendly they are more likely to recycle; conversely, when people hold negative identity labels about themselves they act in ways that align with those negative labels and needlessly hold themselves back from growth.
The concept of moral reframing shows that grounding arguments in moral terms that affirm rather than threaten the moral views of those you disagree with is far more effective at helping them change their viewpoints, because it allows people to update their positions while staying consistent with their underlying moral identity.
Maya Shankar's definition of personal success is making people feel understood—creating moments where people are vulnerable with her and she is vulnerable in return, which she sees as one of the most beautiful human experiences and something she works to create through her work as a cognitive scientist and podcast host.
Motivational interviewing and deep canvassing are psychological techniques that improve success in changing minds on political and social issues by combining several practices: showing genuine curiosity without threatening the person's humanity, increasing question-to-statement ratio, restating what the other person said to validate they've been heard, and asking what evidence would change their mind.
Asking someone 'How do you believe you arrived at your views?' can help them see holes in their own arguments by tracing their actual path of belief formation, which often reveals that they arrived at their views through random chance (what a friend said, what a colleague mentioned) rather than disciplined rational scientific thinking.
When setting a goal to accomplish something you're not currently doing (like running a marathon as a non-runner), framing the goal as an approach goal ('I want to eat healthier foods') is more motivating than framing it as an avoidant goal ('I want to avoid unhealthy foods') because approach goals are more inspiring and easier to track progress on.
People should frame their goals as behaviors they will perform, not as fixed identities they must maintain, and should maintain 'wiggle room' and 'emergency reserves' in goal setting—building in expected days where they won't perform the goal—because this reduces the purity complex that makes people give up entirely after missing one day.
Temptation bundling is a motivational technique where you pair an undesirable task (something you have to do) with a desirable activity (something rewarding) that you only allow yourself to do while performing the undesirable task, which makes the undesirable task more psychologically rewarding.
When people set ambitious goals for themselves, they should introduce personal agency into goal-setting because humans have a strong preference for being in the driver's seat, and people achieve goals better when they feel they are setting the goals themselves rather than having goals imposed by authority figures.
When Maya was 15 and suffered a hand injury that ended her violin career, she experienced not just the grief of losing an ability but a more fundamental identity crisis because she suddenly realized how tethered her sense of self had been to the violin, which was defined primarily by what she did rather than why she did it.
Even simple changes in messenger (showing up at someone's door and saying 'I believe in this document the government made' as a trusted community member) can be meaningful progress in rebuilding institutional trust and belief change, rather than requiring large-scale systemic reform.
The Juilliard violin teacher gave Maya honest feedback that she did not have the ability to pass the audition at that time but believed she had potential with proper training, and invited her to a five-week summer music program which was directly responsible for her later passing the Juilliard audition.
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